It’s also important to avoid overconfidence in the ability of the massive collection of independent networks that interlink to make up what we refer to as “the internet” to handle what may come in the future, as more cities around the world go on lockdown, as more employees get sick, and as infrastructure operators start feeling the impact of disrupted supply chains more acutely.

“Last couple weeks it’s been all hands on deck,” Alex Guerrero, senior manager of SaaS operations at Zoom, said. Related: Data Center Operators Cut Onsite Staff and Visitors, Postpone Projects That their technical infrastructure has been able to handle the surge and, importantly, a shift in traffic patterns doesn’t mean there isn’t a ton of work taking place in the background to ensure things stay this way. Conducted over Zoom, the virtual event was organized by Kentik, developer of network monitoring tools which some of the speakers’ companies use. That’s according to infrastructure leads for each of the three companies, who spoke as candidly as they could about the situation in a webinar Wednesday. Related: See How Internet Traffic Has Shifted in Big Metros During the Lockdown Offices and schools are closed, city streets are empty, and most people are trying to substitute as many of their normal activities as they can with internet-powered alternatives.īut cloud platforms of some of the most popular internet services the quarantined world is now heavily leaning on for work, socializing, and entertainment – Zoom, Dropbox, and Netflix – have so far had no major trouble absorbing the massive surge in usage. To fight the COVID-19 pandemic, huge swaths of humanity have transformed their daily routines.

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